Privacy Policy

This policy explains how Patabay collects, uses and protects your personal information in line with the Kenya Data Protection Act, 2019.

Information we collect

• Name, email, phone, delivery address (collected at checkout).
• Payment details (processed by our payment partners — we do not store card numbers).
• Order history and preferences.
• Browser and device information for analytics.

How we use your data

• To process orders and deliver products.
• To send order updates and (with consent) marketing.
• To improve our website and services.
• To comply with legal obligations.

Your rights

You can request access, correction or deletion of your data at any time. Email us at privacy@patabay.co.ke.